Workshare has continued investing in the customer experience with the launch of the Workshare Alliance Network . Rather than expanding a partner program with resellers focused solely on selling more software, Workshare has selected 18 partners to provide complete end-to-end services to customers. An...
New Customer Service Team at Workshare Following Alan Fraser’s May announcement “ Customer and Industry Feedback Drives New Workshare Changes ,“ we have continued to make improvements within our worldwide customer support infrastructure. Today I am pleased to announce new customer service...
I wanted to thank all of our customers who participated in the SR2 beta program and let everyone know that the winners of the beta contest have been notified. It’s always exciting to be able to receive customer input and reward them for their participation and feedback. I thought I would share...
Over the past six months I have met with more than 150 customers, 40 partners and multiple legal organizations like the International Legal Technology Association (ILTA) to identify how Workshare can change to better meet the needs of the legal community. A clear message came from everyone I spoke with;...
The next release of Workshare Professional is currently in beta so I thought it would be a good time to check in with Matthew Brown , V.P. of Product Marketing, to get an update. Matt’s based in our London office so as I was sleeping in San Francisco he was answering my questions via email. Dave...
We have implemented a new option for customers to stay informed when a new Workshare product version is available for download. You can subscribe to receive email updates whenever a release comes out. > Subscribe to receive product updates
The winter issue of CIO Connect features Jan Durant, Director of IT at Lewis Silkin LLP, speaking on their strong belief in the potential of secure technology to improve business processes and internal collaboration. The firm is about to start a pilot in their litigation department with Microsoft SharePoint...
I hope you can join us at our next webinar that will go into configuration and implementation details on a few Workshare products. Like last month's Live Tour of Workshare Professional this webinar provides prospective customers an in-depth view into product functionality and helps current customers...
It is with great pleasure that I announce the general availability of Workshare Professional 5.2 SR1 . Over 400 customers provided direct input into this product release .That feedback has translated into significant performance, reliability and quality enhancements. As outlined in previous communications...
It is with great pleasure that I welcome Alan Fraser as Workshare's new President and CEO. Alan joins us with nearly 30 years of experience in executive roles in both public and private high-technology companies. His background includes functional expertise in general management, product development...