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Freehills Adopts Leading E-Document Risk Mitigation Technology

August 17, 2005—Freehills, one of Australia’s major commercial law firms, today announced the completion of the first stage of the implementation of Workshare Professional 4 as part of a document lifecycle management initiative designed to support its risk mitigation strategy around all Microsoft Office documents and emails handled by the firm.

In discussing the project, Freehills’ IT Director, Russell Wright, said that while many businesses exchange electronic documents frequently for efficiency, most electronic document creation tools often leave hidden information in a document that a business may not be able to identify, or know how to remove. This can lead to publicly embarrassing or damaging situations in inadvertently revealing personnel, customer, business, or other, confidential information.

With over 2000 lawyers and employees constantly handling a high volume of sensitive documents, often with up to twenty authors and 700 pages in length, Freehills needed to implement a more clearly defined document life-cycle management process. This included stripping out metadata contained or hidden within documents before sending them to external parties, improving the management of multiple changes by multiple authors, and verifying the accuracy of these documents. The firm also needed to introduce a more easily understandable audit trail of changes made to documents, along with an accurate and traceable history of where documents have been emailed within an external environment.

“Electronic document creation and email communication can provide tremendous efficiency benefits, however, as the most difficult form of communication to manage, it poses a substantial risk to business that most people are simply unaware of,” explained Mr Wright.

The firm embarked upon a strategy to supplement and complement its existing document related risk management practices, and which was in keeping with the best practice standards and forward-thinking approach associated with Freehills. Working closely with implementation partner, Alphawest, Freehills chose Workshare Professional 4 as the most appropriate product to help it achieve its risk mitigation objectives. “We wanted a consolidated, seamless solution that would support rather than obstruct the process around e-document construction and lifecycle management. Workshare was the only solution out there that could meet our needs,” said Mr Wright.

“We see this as a tremendous benefit not only to Freehills, but, more importantly, our clients, who will benefit from the increased speed in turnaround of legal work and the improved management of risk,” continued Mr Wright.

Freehills, which has a presence throughout Australia and South East Asia, has purchased more than 2000 licenses to cover its entire workforce of 2000 employees.

According to Andrew Pearson, General Manager APAC at Workshare, Workshare Professional makes the review and exchange of Microsoft Office documents secure, accurate and compliant. “Our solution provides a secure way to assemble, review, and verify document content by providing an audit trail of what people have done with and to the document since its inception. It also converts all Office file documents to PDF in a single click and enables policy-based document security controls,” explained Mr Pearson. "By implementing a framework for email and electronic document risk mitigation, Freehills has invested in a form of business insurance that will provide them with a strong content security solution for the future. This framework will support Freehills' existing processes around how the firm works with email and electronic documents. However, there is no point in having processes without integrity and Freehills are leading the Australian market in this respect," Mr Pearson continued.

The next phase of the project will see Workshare deployed beyond the current pilot group of users to the broader firm.

About Freehills
Freehills’ reputation for delivering great client results has been developed over more than 140 years.

The firm has grown consistently over that time to become one of the leading commercial law firms in Australia.

Freehills has more than 200 partners and around 1000 lawyers, with offices in Sydney, Melbourne, Perth, Brisbane and Singapore, as well as correspondent offices in Hanoi, Ho Chi Minh City, Jakarta and Kuala Lumpur.

Freehills has recently been awarded the following accolades:

  • 2004 Australian Law Awards – Law Firm of the Year
  • CFO magazine’s 2004 Corporate Legal Services Firm of the Year
  • INSTO magazine’s 2004 Distinction Awards – Law Firm of the Year
  • Thomson Financial’s 2004 M&A league tables – top on all measures

About Workshare
Workshare is the industry leading provider of Document Integrity software applications for professionals. Its products include Workshare Professional, DeltaView, DeltaView PE, Protect and TRACE! Workshare’s customer base spans small to large organizations in every industry segment with more than 50 percent of the Fortune 1000 and 85 percent of the ProServices 250. In total, more than 5,000 companies and over 750,000 professionals in 60 countries use Workshare software. The company has offices in London, New York, Chicago, San Francisco, Frankfurt, The Hague, Hong Kong and Sydney. Workshare is the sponsor of www.metadatarisk.org, the definitive source for content security.


1 Metadata is a description or definition of electronic data, or data about data. Often, metadata can only be accessed in certain viewing modes and is therefore usually hidden. Metadata can include descriptive HTML tags and information about when a document was created, and what changes have been made to that document during its lifespan.