White Papers

Download these white papers to gain deep insight into trends, market research and reports you need to know about, and for detailed, practical guidance on resolving issues affecting your industry.

Latest White Paper

How to Craft a Perfect Deal Close
Published: 28 July 2016

How to Craft a Perfect Deal Close

When creating documentation to close a deal, clients want things done quickly, yes, but perfect is the only option.

Find out how to improve productivity during the document drafting cycle and deliver a perfect deal close.

Published: 29 April 2015

CIO Insights: Bringing Shadow IT Into The Light

This report examines the different challenges facing the IT community today and is based on discussions that took place across four roundtable events attended by Chief Information Officers and senior IT professionals from various vertical markets.

The key issues analyzed in this paper include consumerization trends, the influence of cloud and mobile, current strategies that are being implemented, and how the modern day CIO's IT strategy must adapt to succeed.

Published: 16 February 2015

Smarter Working Report: Exposing Legal Productivity Challenges

New research reveals that 78 percent of legal professionals are struggling to meet the productivity levels demanded by their profession. The report polled over 220 legal professionals and found that despite legal firms adopting strategies to improve organisational efficiency, many view improved productivity as one of the main business drivers for 2015.

Published: 14 April 2015

Document Comparison: A Lawyer’s Guide to Avoiding the Pitfalls

This guide aims to inform legal professionals of current best practice tools and methods, looking at the pitfalls of current practice and how new specialist-comparison technologies are simplifying the end-to-end process.

Published: 17 March 2015

Metadata: What you Can't See in Your Documents Can Hurt You

This paper explores the issue of employees sharing business documents outside the organization containing hidden sensitive data. Referred to by security experts as document metadata, this paper explores what it is, what forms it takes, why it isn't something we normally think about and how professionals can avoid inadvertently sharing sensitive information that can potentially disclose confidential information, and expose employees and the company to serious risk.

Published: 11 August 2014

Making sense of European Data Protection Regulations as they relate to the storage and management of content in the Cloud

Data Protection laws and regulations across the EU govern the storage and processing of data that would allow an individual to be recognised. They are intended to address the risks around privacy and data loss, and to provide a framework for good information governance.

The purpose of this White Paper is to inform end-users of the current and potential future legislative landscape in Europe regarding data protection and data privacy. This will enable end-user organisations to make risk-based decisions about cloud versus on-premise content storage. This will also allow them to evaluate providers of cloud services to ensure that they will stay compliant with applicable law.

Published: 23 July 2014

Data Guardian: Detecting Business Risk 2014

Workshare conducted a survey to determine how everyday file sharing practices are exposing sensitive corporate data to risk. Over 800 respondents answered questions on the commercial value of a document, their sharing habits in light of this, and the security threats this poses. Those surveyed represented a global cross section of knowledge workers for whom the documents resulting from creation, collaboration, and sharing constitute a large proportion of their intellectual property (IP) and corporate assets. Highly regulated industries such as the financial and legal sectors were particularly well represented.

Published: 21 May 2014

The Rise of the Data Guardian: Facilitating Secure File Sharing and Collaboration

This paper explores how Bring Your Own Device (BYOD) and Bring Your Own App (BYOA), mobility, and the consumerization of IT has impacted the adoption of technology in the workplace. The key issues and challenges that face IT when protecting company documents and data are addressed and discussed.

Published: 01 April 2014

AIIM Industry Watch: Content Collaboration and Processing in a Cloud and Mobile World

This paper from AIIM and Workshare measures the drivers for collaboration, the strategy choices being made, and the feature sets required for content collaboration and processing in a cloud and mobile world. It also looks at the user requirements for mobile content access and mobile interaction with content processes and workflows.

Published: 04 February 2014

ESG Report: The Demand for Hybrid Online File Sharing Solutions

This executive summary reveals the usage trends of small, midmarket and enterprise-class organisations with regards to online file sharing and collaboration (OFS) services and deployment models. The OFS market is rapidly maturing from file storage services for consumers to technology solutions that require features to effectively manage and secure business data.

Published: 06 November 2013

Workforce Mobilization: Bring-Your-Own-Device

This report details the findings and analysis of a recent survey studying trends in mobile working and Bring Your Own Device (BYOD), as well as the use of consumer-based file sharing applications. The survey was conducted as part of an on-going primary research program commissioned by Workshare.

Published: 17 July 2013

Enterprise Collaboration: Securing Your Collaborative Ecosystem

This paper explores the security issues related to document collaboration in particular how documents are stored, shared, and worked on. The requirements IT need to satisfy including securing workflows and storage locations to implement a collaborative ecosystem, in the modern workplace are discussed.

Published: 25 January 2013

A Guide to Managing Metadata in Today’s Public Sector Organizations

This guide discusses the challenges associated with cleaning metadata from documents and protecting public organizations from the inadvertent disclosure of proprietary information. This guide also discusses the key questions decision makers should ask as they develop risk management policies and deploy technologies to protect confidentiality as it pertains to metadata.

Published: 25 January 2013

A Guide to Managing Metadata in Today’s Law Firms (2009 edition)

This guide focuses on the key challenges in managing documents in today’s law firms and looks
at the technology that is helping firms with document comparison, metadata removal, content.
Managing documents securely and firm-wide policy control are critical for a law firm’s ability to remain competitive and provide superior service to their clients. This guide also discusses key questions that decision makers should ask as they develop business practices and deploy technologies to resolve them.

Published: 25 January 2013

A Guide to Managing Metadata in Today’s Law Firms (2010 edition)

This guide discusses the challenges associated with cleaning metadata from documents
and protecting law firms from the inadvertent disclosure of proprietary information. This
guide also discusses the key questions decision makers should ask as they develop risk
management policies and deploy technologies to protect confidentiality as it pertains to
metadata.

Published: 25 January 2013

A Guide to Document Comparison and Security for Corporate Legal

This guide focuses on the key challenges in managing documents in today’s companies and
looks at the technology that is helping organizations with document comparison, metadata
removal, content security and company-wide policy control. This guide also discusses key
questions that decision makers should ask as they develop business practices and deploy
technologies to resolve them.

Published: 25 January 2013

Meeting Regulatory Challenges: Metadata in Court Submissions

This guide discusses the challenges associated with cleaning metadata from documents and protecting organizations from the inadvertent disclosure of proprietary information. This guide also includes metadata removal best practices to ensure documents that are emailed or uploaded to court servers do not contain metadata.

Published: 25 January 2013

FRCP and Metadata: Avoiding the lurking e-Discovery Disaster

In this white paper, you will learn practical ways to deal with the issues raised by metadata under the new FRCP amendments, to prepare your organization and your legal team to understand these issues, and to take appropriate practical steps to deal with your metadata in the new FRCP-driven legal environment.

Published: 25 January 2013

AIIM Research Report

This report details the findings and analysis of an online survey studying trends in mobile working and Bring Your Own Device (BYOD), as well as the use of consumer-based file sharing applications. The survey looks at the extent to which employees are working these devices and applications as well as how the workforce has engaged the IT function to accommodate its requirements.

Published: 12 December 2012

The Document Lifecycle

This paper explains how collaboration technologies can be applied to different points of a document’s lifecycle and how administrators and directors can actively engage with users to build a document-centric collaborative working environment that is underpinned by a simple, easy to use, and secure collaboration platform.

Published: 15 September 2012

Extending SharePoint for Real Time Collaboration

This white paper examines five common and important business use cases that require collaborative functionality that is not available or impractical to execute in SharePoint or Office 365 alone, but is easily supported with the addition of Workshare tools.

Published: 23 October 2012

Enhancing your Collaborative Ecosystem

Collaboration is central to business activity, and most organizations have invested in developing collaborative ecosystems. However, many of these ecosystems have become inflexible and outdated, unable to accommodate the newer, and often better, online collaboration tools that are widely available today. This paper explains how IT professionals can take an active role in enhancing their collaborative ecosystems and prevent employees from finding ways to work outside approved channels.