Case Studies

Manches

1449666016
Business Profile

INDUSTRY

Legal

THE CHALLENGE

Create, edit and review a large number of documents worked on by large groups of people – both internal and external

THE SOLUTION

Workshare Professional

KEY BENEFITS

Quick PDF creation Remove harmful metadata Accurate comparison Accept/reject changes Prevent corruption User configurable

Company

Manches is a successful, innovative commercial law firm with particular focus on the Technology & Media, Property, Construction and Biotechnology sectors. Manches is also strong in the specialist areas of corporate, employment, dispute resolution, planning & environment and PFI/PPP and are consistently rated as the number one family law practice in London. Manches has over 300 employees worldwide.

User Profile

Manches is deploying Workshare software across its entire office network as a crucial part of a complete technology overhaul. Workshare software will be used by senior partners, partners, lawyers and assistants across a variety of departments.

The Challenge

On average, Manches employees edit and review 10,000 legal documents and create another 5,000 new documents each week. These documents can contain 600 to 800 pages and are regularly worked on by 12 to 20 people internally as well as others external to the organization.

“We are focused on providing a high level of service to our clients, which we deliver on time in a cost effective manner,” states Derek Brookes, IT Director at Manches. “Managing large volumes of document amendments from multiple authors in multiple Microsoft Word formats via e-mail can become a serious cost issue when your document crashes and one of your fee earners spends 12 hours trying to fix it.”

Brooks continues, “The electronic age is well and truly embedded into law firms, and law is now less and less about paper and post. By actively embracing new solutions such as Workshare solutions, we are creating competitive advantages for ourselves in terms of greatly improved client service, reduction in risk and reduced frustration levels among our staff.”

The Workshare Solution

Manches selected Workshare to solve its business document production problems and deliver even higher levels of client service. Workshare’s industry-leading comparison technology was originally selected before Manches migrated to Workshare Professional to improve quality of support to Manches’ clients by removing tedious and cumbersome manual working practices, which delay review of client documents. These practices include manually incorporating changes to legal documents where changes come from a variety of people both inside and outside of the firm, as well as having to spend hours fixing corrupted or crashed documents.

Manches’ professionals will now be able to automatically manage many revisions, making it easier and faster to incorporate suggested changes from other people. Workshare solutions will also allow Manches to prevent documents from crashing during the review cycle, as well as automatically protecting them from inadvertently disclosing sensitive information hidden in the form of document metadata.

The Benefits

Workshare solutions seamlessly integrate with the other IT systems within Manches, including their Document Management System (DMS). Workshare solutions optimize the legal document production process and can be used by any firm employee to work faster and deliver better client service. Workshare solutions increase user productivity by allowing people to intuitively review and incorporate changes to documents from many people while reliably preventing document corruption. Workshare solutions allow users to effectively manage multiple email attachments and revisions while protecting companies from the risk of unintentionally exposing confidential information.