Case Studies

Media Friendly

Business Profile


Public Relations


To provide first class communications services to a wide range of companies all over the world.




Accurate online rendering of over 200 document formats such as Microsoft PowerPoint, Word, and Excel, and PDF Full-document and user audit trails allow page-level insight Improved employee and client relationships as well as productivity gains.


Media Friendly is one of the UK’s and Europe’s most respected communications, media training, and PR companies. Since its launch in 1998, the company has worked with over 500 organizations, both nationally and internationally, and has run training courses for over 5,000 chief executives, directors, senior executives and senior managers from many of the UK’s leading companies and organizations.

User Profile

Media Friendly has a strong record of providing first-class training and communications services to a wide range of companies all over the world. Their clients include The NHS, The National Assembly of Wales, The Department of Health, The Home Office, and The Department for Communities as well as over 70 local authorities in the UK. Internationally, Media Friendly works with The United Nations and other global bodies and commercial enterprise clients.

The Challenge

Media Friendly provides issue and crisis management training, media training, and public relations services for chief executives, directors, and managers from large enterprise and government organizations both nationally and internationally.

The organization creates and collaborates on an expansive library of documents, including client-facing training resources and internal documents that constantly need to be accessed, edited, and shared across geographic locations. The company required a productivity-enhancing application which would enable them to simply and efficiently collaborate with clientele in a secure environment in order to retain full control of the company’s intellectual property and sensitive documentation.

The Workshare Solution

They needed an application where they could access, share, and collaborate on a vast library of files, including client-facing training resources and internal documents.

Moya Fillmore, Managing Director at Media Friendly, commented, “We have a great deal of experience working with important clients with highly sensitive briefs in the public sector and private sector, so we needed an application that would also allow our customers and consultants to access and collaborate on documents remotely in a highly secure environment.”

Workshare is architected to provide enterprise-class security with features that include managed administration; permission settings for files and folders to prevent unauthorized parties from printing, downloading, or passing on confidential files; and data encryption both at rest and in transit. Media Friendly’s users also have access to detailed analytics that track file activity at page level, allowing them to determine if and when the file was opened, with whom it was shared, and which pages have been viewed.

The application goes beyond other basic file sharing and collaboration tools. With Workshare, Media Friendly users can easily co-author and manage files in the office and remotely. Furthermore, the users can view and comment on these files from any browser-enabled device, including desktop computers, laptops, smartphones, and tablets. The application supports over 200 file types, including popular productivity applications such as Microsoft PowerPoint, Word, and Excel as well as the Acrobat Creative Suite files.

The Benefits

Workshare’s unique collaboration features provided Media Friendly with an effective and secure way of sharing their files with clients as well as among their own employees. The ability to easily co-author documents was vital for an organisation where the ability to work together was vital.