Last week, Workshare was proud to be a first-time exhibitor at CLOC (Corporate Legal Operations Consortium) hosted at the magnificent Bellagio Resort & Casino in Las Vegas, Nevada. I know they say, 'what happens in Vegas, stays in Vegas' but the conference provided us with such a valuable insight that we have to make an exception in this case.

The event took place over the course of 2 ½ days, made up of approximately 2,200 legal operations professionals, and featured educational sessions led by industry leaders. Highlights included current legal operations trends, the latest cloud application technology and also covered innovative tools that help improve your legal operations function and business.

There was plenty of food and plenty of fun with vendor events and networking sessions, including our CLICK challenge game, Spot the difference, which illustrated Workshare’s Compare product capabilities and made one lucky participant the winner of an Apple watch!

Taking corporate legal to another level 

Workshare is a veteran in the legal space but historically we have primarily served an end-user community. Over the last three years, this has changed significantly; our offerings have broadened to support the strategic vision of a firm, department or business unit, which inevitably led us to CLOC.

Our Chief Revenue Officer, Keith Bell, who attended CLOC, found great value in the development of new partnerships. He shared his thoughts, “it is incredible that we are building out our portfolio of relationships with CLM and DMS vendors to serve the corporate legal space based on conversations with GCs. This is what makes CLOC so unique and we are glad to have sponsored this event!”

3 corporate legal lessons learned

The conference kicked things off with an inspiring welcome video, featuring testimonials by GC's from some of the world’s leading companies. Each talked about the positive impact of legal operations and the benefits of CLOC. As the sessions progressed, Workshare learned three main lessons to take away:

  1. Corporate legal core competencies: There are 12 competencies, with 3 levels that help benchmark your legal department to others. These core competencies help you to grow your organization systematically.
  2. Failure is a necessity: A recurring theme this year. We heard from Dorian Daley, Executive VP & GC of Oracle, speak about this in the first session, underlining that in order to grow you need to fail; even in the most mature organizations, there is failure. As Gap, Inc.’s GC Julie Gruber said, “accept and even laud failure.”
  3. Innovation in the industry. Jason Barnwell, CLOC Board Member and AGC at Microsoft Corporation, asked the audience “are you woke?” In an ever-changing industry with innovation all around, we need to be awake and willing to diversify. Julie Gruber recommended that legal operations professionals choose 1-2 ‘low-hanging fruit’ projects and make sure those are successful first. “Bring in people who are pretty woke.”

The future of legal operations

As many CLOC presenters reiterated throughout the 2 ½ days, the future and growth of legal operations rests on the willingness of the industry to experiment with new technologies. 

Mary O’Carroll, President of CLOC and Director of Legal Operations at Google LLC, talked about how everything in legal operations is hard, “it’s supposed to be hard. If it wasn’t hard, everyone would do it. The hard… is what makes it great.” Workshare is thrilled to be part of this movement and we now have a fresh perspective on where we see corporate legal operations as a whole.

With that, the countdown to next year's conference is already on. We can't wait to see the next advances in the legal operations community and we're looking forward to sharing them with you – here’s to CLOC 2020!