Research reveals new threat of "Attachment Disorder" among legal professionals

May 9, LONDON, UK – According to new research conducted by Workshare, the high stakes document company, professionals in the legal industry spend between 10 and 30% of their day completing routine tasks related to attachment management in Outlook. Be it saving attachments, organizing deal-related emails or searching for attachments, these tasks consume valuable time and increase stress levels, inefficiency and excessive overtime.

Email attachments in the legal industry have been key in document collaboration and client communication, yet statistics show participants regularly fall behind on email management. 46% of those surveyed felt there was a daily struggle to maintain their inbox. Three-quarters of participants confessed to frequent erratic communication with clients because of bad email management and document control.

"At Workshare, we're calling this 'Attachment Disorder'. We often hear about the stress of managing high stakes documents via email, because it’s chaotic," said CEO Anthony Foy. “For legal firms, everything must move fast, but remain completely accurate. Standards are high and email just can’t keep up.” Foy concludes.

Other insights from the study show:

  • 54% of participants said missing an email from a client or opposing counsel is highly stressful
  • 37% claimed high levels of stress associated with sending the wrong version of a document to external parties
  • The loss or misplacement of a current version of a working document causes almost 20% to enter a state of panic and 54% indicate that this stress is part of their daily concerns
  • Beyond attachments, 73% of transactional lawyers show they spend between 4 and 10 hours updating deal checklists (a manual document management and tracking list used for closing transactions) per week, and all indicate they typically resend updated versions of documents on these lists between 6 and 10+ times during the course of a transaction.

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About Workshare

Workshare is dedicated to helping professionals compare, protect and share their high stakes documents. First established in 1999 with the advent of DeltaView, Workshare continues its heritage of developing and releasing intelligent technology focused on the comparison, protection and sharing of high stakes documents.

Headquartered in London, in the UK, Workshare also operates offices in the US and Australia. More than two million professionals in 70 countries now use Workshare on their desktop, mobile or tablet. For more information visit or follow @Workshare on twitter.

Note: The survey included legal professionals currently active and working in the UK.