Customer Support

We're here to help. You'll find useful videos, articles and documents. Or should you require more help - our team of customer support professionals are ready to answer your questions.

Support Portal New Feature

Our new Support Portal enables you to:

  • Raise and manage support cases
  • View real-time updates on cases
  • Access problem-solving articles, guides and more
  • Manage your contact details

How to

All you need to know to get started using our applications.

Knowledge base

Take a look at our knowledge base where you can get help, answer questions, learn more, and ask us.

Want to get a support contract? Email us at

Get in touch

You can email us at or call our support team:

US, Canada and Latin America

+ 1 415 293 1070

United Kingdom

+44 207 539 1400


+33 1 76 75 33 13


+49 69 222 21 4900

The Netherlands

+31 20 709 5029


+34 91 114 74 35

* Our Support Team is located in London, England, working 24/7 to answer your queries.
We are mainly English speakers but have many bilingual speakers, so please let us know if you prefer to speak to someone in a language other than English.

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